Facilities & Organizations > Customer Stories

Customer Stories

Here's what satisfied customers had to say about LES MILLS™...

 

 

"We have been offering BODYPUMP® for just over a year now, our class numbers are very strong and we’ve actually managed to charge for the program and generate additional revenues for our center. I hope to bring Les Mills into more of our centers in the coming year. Great product with a big impact.”

Paula Aurand, Fitness Director
City of Lakewood Parks & Recreation Center
Lakewood, CO

 

"Coming to TCU, I saw an opportunity to strengthen our group exercise schedule by adding BODYPUMP®. I was a huge fan of the class when I lived in Colorado about 10 years ago, and it was definitely a professional goal of mine to bring such outstanding Les Mills programming to TCU. The program has attracted new participants to group exercise. It's kept class participation consistent and strong regardless of the time of the semester or year. Most important to me, is that it makes movement and strength training fun for people and gives them a sense of community/team. Les Mills has helped boost our group exercise sales and has overall increased total group exercise participation."

Molly McGregor, Assistant Director of Fitness & Wellness
Texas Christian University
Fort Worth, TX



"We have been using Les Mills classes in our facility for nearly 7 years.  We have RPM, BodyAttack, BodyCombat, BodyFlow, BodyJam, BodyPump, BodyStep, and BodyVive.  It would be very safe to say that the classes are one of our distinguishing features at our club.  The way that we have been able to draw our community into our facility due to class attendance is pretty impressive and a great tesitmony to the training that Les Mills provides and the support of Fitmarc through their website and personnel support.  We have used group fitness as part of our core values in our club as it fits into our mission statement nicely to "make a positive change in members lives".  Our culture is wrapped around the belief that we must get members involved and connected and our Les Mills classes do just that.  We are able to hold at least 50% of our member check-in's partly because our whole staff believes in Les Mills and we have confidence in the product. Les Mills has made it easy to build our business model around their product and our member are much happier for that decision.  We have heard member after member who has been motivated to make their life changes through our group fitness classes alone.  One of the best compliments that I've heard is when members move away and later come visit saying, "We really miss HHC and the classes.  There really is nothing else like them!"  That is music to our ears and a reminder that Les Mills is truly a huge part of our successful business."

Leah Pruitt, Group Fitness Manager
Hendrick Health Club
Abilene, TX

 

"Thanks to LES MILLS™ classes we showed a 70% increase in attendance over the last year. It’s just snowballed – and now we’re going to have to go to call reservations for almost all of our classes! The group fitness management support is extremely effective and the marketing materials are phenomenal – they’re much cheaper to order than they are to have it done yourself."

Marsha Cowling, Group Fitness Director
Desoto Athletic Club
Memphis, TN


"I've utilized so many resources from Les Mills from recruiting to training our instructors to setting up scheduling and creating systems and assessments. Les Mills is truly the best instructor training program I know (apart from incredible programming) and it a huge support to management."

Jamie Beeson, Program Director
LifeStyle Fitness

Missoula, MT

 

“I remember the days when we struggled to get 10 people into a 6pm timeslot and now we are wait-listing people to get into our 6am BODYPUMP classes. It’s one thing to have an outstanding product (like BODYPUMP) to it’s another thing to have the materials and support that you need to really maximize the potential of the investment and see the biggest return.”

Cheryl Land, Wellness Director
Blount Memorial Wellness Center

Alcoa, TN


 

"The impact Les Mills has made with our preparation for launch has been phemnomenal. For the instructors, being able to see each one transition from a "great" instructor to an "outstanding" instructor still blows my mind. The way the staff engages with the practices has definitely made a difference, especially coming from a program director's position. Being a Health & Wellness Director for YMCA of Greater San Antonio for 3 years now, I would recommend other YMCA's invest in Les Mills and challenge the other YMCA's to become a believer and see how Les Mills works! What it does for your staff, your branch, community and especially your members is life changing."

Cristina Stevens, Health & Wellness Director
New Braunfels Family YMCA
New Braunfels, TX

 

"Thank you for all the weekly information you send me. It is helping our company grow at rapid speed. We have been open for 3 months now (November 2011) and as of yesterday we currently have 388 members. You have been a big part of my our early success because of all the values you have shown as a company. We didn't try to recreate the wheel, we just took a big piece from you guys and it has changed not only our life but our members as well. I dont think you know how much Fitmarc & Les Mills has meant to me and what it has done for me personally. Long story short, you have helped me and my family get our lives back! All I can say is thank you, thank you, thank you!"

Wilton Rogers, Owner
Evolv Fitness
Albuquerque, NM


 

"The marketing pieces and invitations to try classes have been used repeatedly to build class attendance, and the quarterly launches have been used very successfully to build our membership base as we were building the types of classes and the amount of classes that we offer."

Ron L. Richert, Director
Hendrick Health Club
Abilene, TX


"My experience with Fitmarc to bring on BODYPUMP was nothing but spectacular! The organization and set-up was so helpful to set off a great weekend of training. Brannon, our instructor was very engaging and as our instructor he did a great job of preparing our facility to launch BODYPUMP in the Spring. I think this type of group fitness class can aid in creating a healthier lifestyle for students. From a University setting, this type of class allows us to mold new instructors into our program and to help develop them as students and group fitness instructors. I would highly recommend them!"

Akaylah Hanzlicek, Fitness Coordinator B.S., M.S.
Oklahoma State University

Stillwater, OK